At Hand Rehab we are committed to providing the best service for our clients to support people in their community to optimise health and live their best lives.
We welcome your feedback on how we have been able to help you with this.
Your feedback is important to us and will assist us in our endeavour to continually improve the services we provide.
If you have a compliment or complaint, please provide details of your feedback and we will:
- Respond to you within 5 working days to acknowledge your feedback. Please make sure to provide your contact details.
- Compliment: We will provide feedback to the person complimented in acknowledgement of the service provided.
- Complaint: If you feel that we have failed to achieve an acceptable standard of service we want you to tell us. We regard it as an opportunity to monitor and improve our quality of service. We will investigate your concerns objectively and try to generate a positive and speedy solution. We will keep you informed throughout the process.
Alternatively, you can contact us via phone, email or post
Phone: 0800 776 500